Technology Businesses Trust, to Power What’s Next

Tricension helps organizations modernize and innovate without disruption, preserving what works while preparing them for what’s next.

Our Story

Tricension was founded with one mission: to help businesses transform without disruption through technology they can trust. From modernizing legacy systems to implementing cutting-edge platforms, we deliver scalable, reliable, and future-ready solutions that empower businesses to move forward with confidence.

As part of the Primero Group ecosystem, we combine nearly 50 years of application development experience, access to top-tier domain experts, and a proven track record serving national enterprise clients across multiple industries, all without sacrificing the personalized attention that builds lasting partnerships.

15+

Years in Business

300+

Projects Delivered

4.5M+

Development Hours

5 Years

Client Retention

20+

Partnerships

250+

Tricensials in All Continents

How We Do It: The Tricension Edge

Relentless Focus on Growth & Performance

Every initiative must move the needle: technically, commercially, or strategically.

A Sales-Driven, Market-Aware Organization

Every role contributes to growth; everyone builds with an awareness of market value.

Profitability-First with Strategic Investments

We balance healthy margins with forward-looking bets on innovation and AI.

Client-Centric Expansion

We grow through trust, delivery excellence, and shared success.

High-Speed Execution & Ruthless Prioritization

We build fast, cut friction, and focus on what drives impact.

Situational Awareness & Competitive Intelligence

We stay tuned to emerging technologies, market shifts, and competitive signals.

AI-First Thinking & Upskilling

We lead with AI in our tools, processes, and people. Continuous learning is our competitive advantage.

A Culture of Transparency & Collaboration

We share openly, build together, and eliminate silos through systems-level alignment.

High-Performance, Meritocratic Team

Results, not hierarchy, define success.

Reinventing Ourselves Constantly

The pace of technology demands reinvention: we embrace it as our way of operating.

Our Strategic Technology Partners

Meet Our Team

Nasir Habib

Chief Executive Officer

John Dobrotka

Chief Technology Officer

Josh Child

Business Solutions Consultant

Isaac Welch

Accounts and Projects Manager

Teresa Loving

Project Manager

Cindy Romero

Recruitment Director

Michael Hernan

Group Financial Controller

Santiago Zakowicz

Head of Marketing

Our Services

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CX Application Integration

Connect legacy systems with modern platforms to enhance your CCaaS investments. Our secure AI integrations deliver smarter customer experiences without risking data integrity.

Application Modernization

Modernize your stack while preserving business logic. Using AI-assisted code analysis, we lower costs and reduce disruption to ensure a smooth transition.

Cloud Excellence

As a Microsoft partner, we streamline your cloud environment for better performance, lower costs, and easier management, no matter the complexity.

AI Integration

Secure, results-driven AI solutions aligned with your strategy. No hype, just practical tools that respect privacy and drive value.

Custom App Development

From front-end to back-end, we build high-performance, secure apps tailored to your needs through a collaborative, hands-on approach.

Industries We Serve

Case Studies

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Modernizing Legacy Contact Centers: Jack Henry & Associates Journey to Cloud-Based Systems

Jack Henry & Associates, a leading U.S. financial technology provider set out to modernize their contact centers. With Tricension’s expertise, they transitioned from an outdated, on-premise legacy system to the cloud with NICE CXone.